Mental health information

Who is a consumer?

In public mental health settings you may hear the term "consumer" used to describe a person that is accessing treatment. There may also be times where the person is referred to as the service user, patient, inpatient or client.

Who is a carer?

A carer is a person who, without being paid, provides ongoing care or support to another person who requires assistance with everyday tasks because of a long-term medical condition, mental ill health and / or substance use issue, a disability, frailty or the need for palliative care. Carers may be parents, partners, children, siblings, extended family members and/or friends. Carers can be all ages, come from all walks of life, and come from different cultural backgrounds. Caring for others can be complex and demanding, and each person’s experience of caring is likely to be different. Carers may or may not live with the person. They may care for a few hours a week or all day, every day. A carer may require assistance in a range of ways to ensure their own health and wellbeing. A carer’s experience may be enhanced by the provision of information, support, respite, education, training or counselling.

Key fact sheets:

Ipswich Suicide Prevention & Awareness Network: Service brochure
A list of fact sheets from SANE